The experience
Make the offer clear and the next step easy to understand.
The studio
Business thinking.In every part.
Design Studio brings business thinking, design and development into one team. We work on the customer experience and the practical work that supports it.
What goes into the work
The working parts
Connect the people, information and tools around a useful task.
The handover
Leave a clear scope, practical guidance and responsibility for what follows.
Our clients
A word from our customers.
FDS Cards Ltd on Trustpilot“Customer service is amazing, web page is very clear and understandable and the product is great!”
“Superfast response and delivery, excellent quality. Highly recommended.”
“FDS cards were very helpful and on point with all the requests.”
“Excellent product range & quality & very proffesional & quick service. I strongly reccomend them.”
“Responsive and forthcoming staff, great communication”
“Fast service and good quality.”
“It was better than advertised :)”
Practical judgement, earned through doing.
Our founder brings more than 20 years of experience building and growing businesses. That experience shapes the questions we ask: what needs to change, what is worth building and what can stay simple?
We build and operate our own ventures alongside the studio’s services. That keeps us close to the day-to-day decisions behind a business, from explaining the offer to organising the information and tools that keep it running.
Explore our own venturesUnderstand before building.
Begin with the people, the problem and the decision. A useful brief explains why the project matters and how you will judge the finished work.
Make the work reviewable.
Use working previews and clear review points. Keep choices, responsibilities and unresolved questions visible while the design and build develop.
Leave it usable.
Agree access, ownership, guidance and operating responsibility. Your team needs to be able to use the work after the project conversation ends.
Our own work is part of the picture.
HexaTech
A customer engagement platform for service businesses. We build and operate HexaTech as one of our own products.
Explore HexaTechFDS Cards
Physical business cards with a connected digital-profile offer. We build and operate FDS Cards as one of our own businesses.
Explore FDS CardsForRest
A hospitality business offering glamping and cabin stays in Latvia. We build and operate ForRest as one of our own businesses.
Explore ForRest
One connected team
The parts matter. So does the whole.
The best-looking page still needs a clear offer. A useful tool still needs a team that can operate it. We consider business direction, design and development together, so each part supports the job it needs to do.
Explore our capabilities ↗One team. Connected delivery.
Every part.
A clear purpose.
A project should move from a clear intention to work your team can use. Explore the three stages.
Agree what the work needs to do.
The problem, priorities and constraints become a brief. Scope, responsibilities and commercial boundaries are made clear before production.
An agreed brief and first scope
Review the work while it takes shape.
Designs and working previews turn decisions into something you can inspect. Your feedback is coordinated around the agreed outcomes.
A working version and visible decisions
Put the finished work into useful hands.
Test the agreed journeys, prepare access and guidance, and make ongoing responsibility clear. Support and further improvements are scoped separately.
Tested delivery, access and operating guidance
Illustrative delivery sequence · original studio racing artwork
Start with what needs to change.
One useful improvement or a bigger ambition. Start with a short outline of what you want to change.